Testimonials

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Heritage Saddlery 5 out of 5 based on 1 ratings. 1 user reviews.

Heritage Saddlery

Sam Pate. NSW Australia.

02/03/2014

Hi Matt,

Sorry for the delay in getting back to you but I’ve have only had a couple of chances to ride in my saddle since I got it.

In short I absolutely love it, fits my horse beautifully (have attached a pic, sorry it’s on a saddleblanket, I only thought to take it at the last minute), and I don’t know how you make those seats so comfortable, it feels like you are sitting on a cloud. The saddle does not move on her and I can even go down a slope now without having to zig zag so that the saddle doesn’t end up on her neck, lovely even panel marks, and her back has remained soft and supple. I am glad I got the narrow twist, the first couple of times I rode it felt a little wide for the first 10 minutes but after that I didn’t notice it (that’s what you get when a narrow person riding a wide horse), now I don’t feel it at all, and I have noticed that it is so much easier to dismount from, I used to get heavily pushed in the groin by the pommel of my old saddle when dismounting.

I am so grateful I found you and made the decision to get you to make my saddle, I will never buy another saddle any other way. How you make something that fits so beautifully from a few photos and a couple of measurements is a testament to your skill and expertise and the finished product is a display of your fine craftsmanship. Thank you again,

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Testimonials

Heritage Saddlery

Hi Matt,

Just to let you know the custom made Contour Master saddle arrived safely and I must say it is as you promised – absolutely beautiful!! It fits him very well and is so comfortable – I love it.

Once again thank you for a lovely saddle.

Cheers,

Janet McCormack AUSTRALIA

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Heritage Saddlery

Janet McCormack AUSTRALIA

Heritage Saddlery

Hi Matt

Time to do a review for you

Long story short, like a lot of people I've spent a lot of time and A LOT of money on saddles and fitters trying to fit bad saddles to my gelding who is a difficult to fit Welsh cob - short backed, now a dipped back, big shoulders. At the beginning of last year my boy was diagnosed with a bad back, inflammation and muscle atrophy due to a badly fitted saddle. End of last year he had the all clear to ride. I spent most of last year researching saddles and fell upon Matt, I liked the idea of the ying yang LS vsd saddle, after running out of money I decided to sell a load of stuff to raise money for one. Decided to get a made to measure version, but I was apprehensive due to being let down so many times and having to do the measurements my self.
I've now been riding in it for the couple of weeks and I love it, so does my boy, bearing in mind he is now chubby and unfit he is soooo much more forward going. He moves so much more freely allowing him to stride out more, and get his bum underneath him I wish I done this year's ago. The saddle is smart, lightweight, comfortable and puts you in the right place. Worth every penny.
Anyone in need of a saddle just call Matt, the "large shoulder" range is a genius idea and worth the money if you have a large shouldered horse. Would definitely have another.
HAPPY HORSE, HAPPY OWNER ? ?

Thanks so much Matt

Kind regards
Sam and Wilco from Cornwall

Hi Matt

Time to do a review for you

Long story short, like a lot of people I've spent a lot of time and A LOT of money on saddles and fitters trying to fit bad saddles to my gelding who is a difficult to fit Welsh cob - short backed, now a dipped back, big shoulders. At the beginning of last year my boy was diagnosed with a bad back, inflammation and muscle atrophy due to a badly fitted saddle. End of last year he had the all clear to ride. I spent most of last year researching saddles and fell upon Matt, I liked the idea of the ying yang LS vsd saddle, after running out of money I decided to sell a load of stuff to raise money for one. Decided to get a made to measure version, but I was apprehensive due to being let down so many times and having to do the measurements my self.

I've now been riding in it for the couple of weeks and I love it, so does my boy, bearing in mind he is now chubby and unfit he is soooo much more forward going. He moves so much more freely allowing him to stride out more, and get his bum underneath him I wish I done this year's ago. The saddle is smart, lightweight, comfortable and puts you in the right place. Worth every penny.

Anyone in need of a saddle just call Matt, the "large shoulder" range is a genius idea and worth the money if you have a large shouldered horse. Would definitely have another.

HAPPY HORSE, HAPPY OWNER ? ?

Thanks so much Matt

Kind regards

Sam and Wilco from Cornwall

Heritage Saddlery

"Matt, The saddle is amazing! It is everything you describe it as being. Perfectly balanced; perfect fit, Beautiful workmanship. I am sooo pleased. Ella and I broke it in yesterday at a riding clinic. I love it! It is good for both of us just as I as praying it would be!! Thank you so very much. Sincerely,

Randi Myer

04/10/2015

Heritage Saddlery

Good afternoon Matt,

I just wanted to drop you a word of thanks for my daughters lovely saddle for her pony. We have noticed a huge difference in her riding since getting it. Her balance and security in the deep seat has given her so much more confidence. The pony is much happier and moving much better. I cant thank you enough for your help, patience and advice. I have attached a couple of pics showing just how happy both are. My daughters confidence has grown enough for her to do this years local Ride outs and loved it. I have recommended you to a couple of our local PC members and I know if I ever get a new horse for myself I will be back to get a saddle from you.

Please feel free to share my feedback.

Many thanks

Shirley Yule Scotland UK

Heritage Saddlery

Hey Matt,

Fiona in Tom Price, Western Australia just letting you know how delighted I am with saddle.

Fits fatty a treat & is the envy of the club.

I have forwarded your details on to my friend Skye, as we are struggling to fit her young horse & her with something comfortable for both.

I'll be promoting your saddles as much as I can!

Kind Regards,

Fiona Atkinson

Heritage Saddlery

Dear mattymarlow,

Hi Matt,
I have received my headcollar, purchased on eBay, today and feel I must write to say thank you very much for a wonderful product, I went to a large saddlers last weekend and saw they had John Whitaker headcollars in leather for sale. I wondered if mine was going to be as nice, and when it arrived I can honestly say it was 10 times better! It is such good quality, I am really pleased. I will be ordering a made to measure bridle from you for my youngster along with his first saddle. Thanks again for a brilliant service xx

Lisa - bigharveyhorse

Heritage Saddlery

Hi Matt

Thank you, I got the saddle Friday and have tried it all weekend. It fits my horse fantastically, he moves much looser and all in all it’s a beautifully made saddle. I do love the saddle, the leather is exquisite as is the workmanship

Pascale, Germany

07/16/2012

Heritage Saddlery

Re: Custom Made Saddle...

I ordered the Yin Yang FC Mono-flap saddle for my hard to fit self and horse. It was an easy process of getting the pictures and tracings to be able to get the right fit for my horse. Matt was also very helpful in getting the right fit for me. It takes a little while (not as long as other custom saddles) but it is worth the wait. The saddle fit my horse like a glove and I haven't felt him move that well in a long time. I loved the seat which was very comfy and I was able to sit to canter which has been very hard for me ever since my back injury. I'm so very happy with my saddle! Now my husband wants one :-)

Joshua Simons AL USA

03/10/2011

Heritage Saddlery

Hi Matt,

I just wanted to follow up on my new MK II LS saddle I received a couple of months ago.

As you know I struggled to find a saddle that would fit my young 17h warmblood. He is narrow and has a very high wither that runs a long way into his back. I tried many brands of saddle and had a couple of saddle fittings, however no-one had a option that cleared his long wither.

After sending you his measurements and photographs, I didn't really think you could build something that would satisfy all my criteria for both horse and rider. After all a tracing and a few pictures to a saddle maker on another continent? But Matt kept in touch and shared information about a special tree design that his father had kept around.

The saddle arrived on schedule, the workmanship and quality of the leather is fantastic and well beyond what one would expect for that price (I have a couple of saddle that cost a lot more but are certainly not superior).

I have now been using the saddle for several weeks and am starting to see some changes:

1. Within a few days my horse was moving more freely and seems more comfortable.

2. He has moved up two jumping levels.

3. He is starting to show more muscle on his top line, especially around his shoulders.

4. This saddle needs no breaking in. From day one it felt as though I had owned it forever!

I would highly recommend Heritage Saddlery to anyone looking to purchase a good quality saddle. Also, if you need a custom fit for you or your horse, Matt offers great service and tremendous value.

Thank you!

Ted Harvey, Alberta, Canada

Heritage Saddlery

?Hello Matt,

I've had some really good rides in my new saddle and feel confident in saying I love it!! I think it fits Rowan and I really well; it's beautifully made, I feel very secure and balanced, and is extremely comfortable!! There is no rocking or rolling, it sits nicely down on Rowan's back giving a closer contact feel, he's rounding up better, and is taking the correct leads when cantering. I had a riding lesson this evening and my instructor was very impressed, she is considering one for herself! In fact, she even went as far to say "He's brilliant, and you can pass that on", lol

There is nothing about this saddle that I don't like, thank you again.

Susan Thomas, Canada

02/18/2015

Heritage Saddlery

Hi Matt
Sorry I haven't responded earlier we received the saddle and bridle and are delighted with the quality. I have bridles from Jeffries, fylde and stubben and the leather and stitching and design of your bridles are equally as good but at a much more affordable price. I will certainly recommend you to any friends looking to purchase tack and we will certainly be buying from you again. Thank you once again for your excellent service
Regards

Nicola Schaible

03/04/2012

Heritage Saddlery

Hi Matt,

I wanted to email you to let you know how much I love my new Yin Yang Olympia mono flap dressage saddle! It's so comfy and My horse moves so freely in it! I would highly recommend Matt to my friends and would definately use heritage bespoke saddlery again!

Thanks again,

Georgie Allegro (UK)

Heritage Saddlery

Hi Matt, just wanted to let you know how we're getting on with the new saddle.

Firstly, it's the comfiest saddle ever! And I've had sooo many comments about what a nice saddle it is, and lots of people asking where I got it from! Nicky stands still to be tacked up now, unlike before where he used to back into a corner whenever he heard a saddle coming, and fidget around while I tacked him up.

He used to shake his head when i'd walk him to the mounting block.. not now :) and he stands perfectly still for me to get on and tighten the girth - totally different from before when he would shoot forwards. He's still slightly cold backed he just humps his back and swishes his tail for a few steps but its still only early days and I expected him to be after the problems with his last saddles.

As you know his last back person was very impressed with the quality of the saddle and with the fit.

All in all, a very happy horse and a very happy customer, Thanks :)

Sarah Wilmot. Redcar.UK.

12/08/2011

Heritage Saddlery

Matt

Just wanted you to know I received my saddle and rode in it this weekend.
It is so comfortable, and I felt well balanced and confident enough to go
straight out and jump in it.
It is already getting rave reviews around the barn! Can't wait to hit the
cross country courses this season.

Sharon Creek-Bailey USA

01/28/2013

Heritage Saddlery

1:Hi Matt.

I received the saddle today, its beautiful thank you. Can't believe how soft the overall leather and padding is.
I'm nervous that my legs are going to be too long for the flaps but will try it on and ride in it as soon as I can tomorrow.
Once again, thank you and I'll let you know how I go when I ride tomorrow.

Kind regards,

2: Hi again.

Saddle flap length is perfect! Phew

Jenny Watkins AUSTRALIA

Heritage Saddlery

Hi Matt,

Sorry for taking so long to get back to you. My saddle arrived a few days before I moved interstate for university. Thank you so much for that! I've had the chance to ride in it now and it is absolutely to die for! I love it, thank you!! It fits Will and myself perfectly, looks a million dollars on and I can already feel my position in the saddle improving. I can't believe the quality of the saddle I managed to get for such a small price, thank you! I don't think I'll ever be going anywhere else for saddlery from now on!

Thanks again!

Annabel Francis. Erunda, South Australia

04/11/2013

Heritage Saddlery

Hi Matt @ The Heritage Saddle Hospital,

Just a quick note to thank you so much for making such a fantastic job of widening my saddle. It is now a perfect fit and has saved me a fortune not having to purchase a new one.

Linda

02/18/2014

Heritage Saddlery

Thankyou Matt Marlow, Heritage Bespoke Saddles & The Custom Made English Saddle Company . Danny S.R. (Imp USA) Pure Friesian Stallion, warming up for his dressage test yesterday in Australia. Incredibly hard to fit horse but this saddle is perfection and we love it !

Henricus Spierings

06/20/2015

Heritage Saddlery

Sam Pate. NSW Australia.

02/03/2014

Heritage Saddlery

Hi Matt

I have the saddle, and it is beautiful! The LS design is a wonderful way to work with the big shoulder. The saddle sits right behind the shoulder and doesn't slide back. Perfect design idea, I don't know why this hasn't become common is all makes of jumping saddles.

cheer,

Angela. USA

Heritage Saddlery

Dear Matt,
Thank you for the beautiful saddles delivered to us in the land of Oz...
It arrived 2 days before Christmas - feww..
It fits lovely and the pint sized rider is very happy with her new saddle.
Such beautiful craftsmanship. Our bridle to match is fantastic such fine
features will definitely look fabulous on the riding ponies.
Fantastic result for us fussy buggers :)
Thank you very much Matt,
I highly recommend the Heritage Saddlery for their excellent work and
ability to adapt your own personal touch to the final masterpiece.
Thanks Mate
Cheers

Bel (Australia)

Heritage Saddlery

Hi Matt. Yes, Alison says it’s OK to use the email (see below) I just thought you’d like to see the difference the saddle has made, not just to Alison’s ability to sit up but also the horse’s frame and ability to relax. Various people had told us that it was typical of the mare’s breeding and type that she was just a tad short and tense. She certainly wasn’t that way at this year’s nationals, and yet again they did the double, winning the championship dressage and the freestyle to music. The photo in trot is the before and the walk one is after.

Sue Corp

Heritage Saddlery

My feedback - sorry for delay!!!

I ordered 2 x made to measure VSD Working Hunter Yin-Yang saddles and I couldn't me more happy with them! After years of struggling with getting saddles to fit, to have one that is a perfect fit first time and every time - let alone have two of them, is brilliant!! The quality and craftmanship is second to none and the saddle is very comfy to ride in. I won't hesitate to order another when my next youngster is broken in as I will not settle for second best again!

cheers, Emma Allum (UK)

03/03/2014

Heritage Saddlery

Hi Matt

Thank you for our beautiful Bespoke Poynton Show Saddle, brought a tear to my daughters eye and she couldnt wait to jump on. Fitted beautifully and she couldnt believe how comfortable it was.

So glad we made the choice to have one made, no more worrying as it fits like a glove. Thank you again Matt, such wonderful service, its been a pleasure!

UPDATE:First show of the season yesterday, 1st equitation U17, 1st M&M, and reserve champion, thanks Matt, saddle was perfect xx T

Tracy, Cheshire, UK.

Heritage Saddlery

Hi Matt,

Just to let you know the saddle arrived on Friday and I absolutely love it! It's exactly what I was hoping for and then some :)

Thanks again so much for such an amazing saddle.

Jen Pepler

08/03/2014

Heritage Saddlery

Good morning Matt,
I have to say I had totally forgotten how lovely it is to sit in one of your saddles. Titch was reaquainted to ridden work this week and wow what a difference. He was described by his past owners as "cold backed" and i was advised to keep him in regular ridden work because of this. I was told if he was off ridden work for a week or more it wasn't unheard of for him to "hump or bronk" when first mounted and in the time i've had him this had been proven as true. However he has taken to your saddle like it's a part of him. He has been out of all work since mid oct '15 and in the last two weeks worn it during in hand and ground work without blinking where previously he would round his back up into his saddle shortly after tacked up or when taking the first few steps, with his new heritage there was none of this. Then this weekend after a short lunge session i got onboard fully expecting an explosion of some kind but it never came! Not a single raise in his back, no shooting forward and he can bend! We had some tail swishing which was in reaction to my legs aid but i was astounded at just how relaxed he was, I got off with a tear in my eye so incredibly grateful for the work you do! Thank you :)

Thanks again Matt, I'll be back for more very soon :)

xx Janine Y (UK)

Heritage Saddlery

Hi Matt,

Got my saddle and rode it this weekend. Could not be more pleased! The saddle is so beautiful. The seat is extremely comfortable and my horse Cosmo seems to be very comfortable as well. I wanted to be sure to email you and thank you for your expert craftsmanship, this is one of the best investments I've been able to make for my horse and I. Any other saddle was simply not making the grade, he was never quite as relaxed as he is in your saddle. Immediately, he dropped his head and rounded out. I cannot thank you enough! Your name will definitely be going to any of my friends who are in the market for well crafted, quality tack.Hi Matt,

Got my saddle and rode it this weekend. Could not be more pleased! The saddle is so beautiful. The seat is extremely comfortable and my horse Cosmo seems to be very comfortable as well. I wanted to be sure to email you and thank you for your expert craftsmanship, this is one of the best investments I've been able to make for my horse and I. Any other saddle was simply not making the grade, he was never quite as relaxed as he is in your saddle. Immediately, he dropped his head and rounded out. I cannot thank you enough! Your name will definitely be going to any of my friends who are in the market for well crafted, quality tack.

Sarah Uczekaj. Prescott, AZ. USA

10/21/2013

Heritage Saddlery

I am blown away by the professionalism, quality of leather, and craftsmanship by Heritage Equestrian. They took my dreadful Albion saddle and made it new for me by putting in bigger knee blocks. My saddle fitter who has been selling Albion Saddles here in the States for over ten years was blown away by the quality of leather and work. I will never sell this saddle as I love how it places me in the correct position to do my dressage work. However I can guarantee that my next saddle will not be an Albion but one made from Heritage. Their work and knowledge of saddles is spot on! Thank you,

Laura Vanden Berg, Chesapeake, Va

Heritage Saddlery

Hi Matt,

Saddle has arrived quickly and fits him like a dream. Such a lovely saddle and very comfy-thank you very much

Jenny G (UK)

Heritage Saddlery

Hi Matt

i just wanted to say thank you very much for the fantastic Custom Made Bridle. It's very well made & it's a great fit, the 2inch nose band looks amazing on my horse so much so that we won our very first ridden hunter class!

You were very easy to get in touch with & quick to get back to me, i will be telling everyone you provide a fantastic service. Thanks again.

Jayne Flynn UK

07/18/2012

Heritage Saddlery

Hello again. Finally I remembered to take a picture of my General Purpose: The Bowden VSD/GP with Velcro blocks. I have now had it for almost 2 years and it still looks brand new. Both, I and my horse is very happy with the saddle. It fits very well and it is very comfortable. This saddle is customized. Many challenges to the saddle to fit, since the horse has large shoulder blade and short back. But YOU did it. Craftsmanship is incredibly nice. I recommended saddles you produce to everyone I meet. Again thank you, I'm already sold. My next saddle should also be ordered from you.
Kind regards

Eirin L. V. Norway

01/14/2015

Heritage Saddlery

Matt, Thought I'd let you know...

My horse is getting a little older now and having some stiffness in his shoulder (aren't we all??) so I had an equine chiropractor come look at him the other day...

Obviously the first thing she wanted to look at is the saddle and how it fits... which is still perfect after two years. She found absolutely nothing wrong, no issues at all, in the saddle area of his body, even though I'm a 190lb rider on a 14.2hh welsh cob, riding 3-4 times a week.

Of course, once she saw my saddle, then Hannah's and Poppy's...well, they speak for themselves!! i explained the process and you can see below how it's going... :)

Hilary, Canada

Heritage Saddlery

Hi Matt

Update: Your beautiful saddle is getting us more first rosettes and qualified for POYS

Thanks

Tracy Sherriff

Heritage Saddlery

Hi Matt,

The saddle just arrived and it's beautiful! I shall give it a ride this afternoon and send on the report!

Til soon,

Rebecca USA

06/15/2012

Heritage Saddlery

Matt,

The saddle fitter just left. She was a different one from the one I used to measure for my first saddle…she’s new in the area and very close to my farm. She’s wonderful and raved about your saddle. She did just a tiny reflocking up in front…was very impressed with the quality and fit and detected no soreness in my horse’s back.

So, I had her do the tracing, for a new saddle, and will get that in the mail to you asap.

More great news…that saddle fits my new young horse great! I suspected it was a good fit, but the fitter confirmed it for me. So…I’m all set for now with him too! He’s just four, so who knows what he’ll need when he’s older, but good to know I can use my saddles on him as well for now at least.

I’ll be in touch!

Karen Czarick, USA

Heritage Saddlery

Hi Matt

You made me a VSD Saddle over 2 years ago now and I've finally gotten
around to leaving you some positive feedback. :)
The saddle is still in perfect condition. The workmanship is 2nd to none
and after 2 years riding there is not a fault with it.
I would be happy to recommend you to anyone and should I need another
saddle you will be the only saddler I call. Thanks for a great saddle at a
very reasonable price.

Caroline Gonzalez

03/28/2013

Heritage Saddlery

Hi Matt,

I've had four rides now in the saddle and it's been fantastic. You can use this on your website if you like:

"I struggled for months to find a proper fitting saddle and came across Heritage Saddlery's ad on ebay. The feedback was positive so I decided to try going custom and I'm glad I did. The quality, workmanship and Matt's communication (not to mention saddle making skills) are second to none. My wide shouldered mare is very happy and so am I. Not only did the saddle fit but it's the most comfortable saddle I've ever ridden in and that includes saddles from the "best" known names. Matt and Heritage deserve to be among the best and I would not hesitate to have him make me a saddle in the future. "

The photos attached are of a clinic I did last week. It was terribly windy and the mare is skittish in the wind but she held herself together for an hour. At least the saddle worked even if the wind was impeding our work!

Also, I shared photos of the saddle and my feedback with Cordia Pearson, the master saddle fitter from Minnesota.

Cheers and a thousand thanks!

Rebecca USA

Heritage Saddlery

Matt,

Thanks very much for the saddle. Its lovely and very comfortable!

You have been great in terms of communication with me, when I was worried about the fitting and really explained to me what I needed to do to take my template.

I can't thank you enough for the lovely saddle and all the reassurance!

Steph White, Lincolnshire

Heritage Saddlery

Dear Matt

I just wanted to say how very pleased I am with the bridle I have just bought from you (received it just over a week ago). Your advice on the sizing was spot on - the XFS size is right for my horse. The quality of this bridle is fantastic and I'm so pleased that it is a British product and, not only that, but actually made in Walsall. Although I now live in West Yorkshire, I was brought up in Walsall and have always been very proud of it's worldwide reputation for saddlery. I only wish I had found out about your company a year or so ago when our livery yard had all its tack stolen - I could have ordered one of your saddles. I will be recommending you, although I think the quality speaks for itself. I went to a little showjumping competition last night and several people commented on my horse's new bridle.

Thanks again. All the best.

Judith Gasser

07/21/2012

Heritage Saddlery

" Hi Matt, We have a problem with the saddle!.....The saddle is too nice for me! What are we going to do now :)))
Thank you so much! The saddle is Awesome! and the leather quality is outstanding. Keep the measurements and I will order another one in dark Havana later on. Thanks again!

Damian Cazac

04/12/2015

Heritage Saddlery

Hey Matt

Just to let you know Patrick "christened" his new Jump saddle the other day with a FIRST in the Junior and a FIRST in open !! WOOHOO!!

Not only does it look fantastic, he says it feels awesome to ride in AND its LUCKY!!!

Dionne Maree Arnold, Australia

03/03/2014

Heritage Saddlery

Hi Matt,

I got in a short ride today to test out the saddle. That is THE most comfortable saddle I've ever sat in.

The mare seems to like it too, she was stretching down and was relaxed, two great signs.

I will be out of town for two days but back to schooling on Monday so will send more info. So far so good!

Rebecca USA

06/16/2012

Heritage Saddlery

Hi Matt,

Four--year-old thoroughbred, Moogatti, completed his very first horse trials this past weekend, running cross country and stadium in a Heritage Bespoke Inner Balance Yin Yang monoflap.

He was a rockstar with only one (piloting-error) rail stadium and a clean cross-country trip with a few time penalties because his rider is not permitted to take her GPS along and got lost (just a little) on course.

Thanks for the ride, Heritage!

Karen Czarick and Moogatti

01/12/2015

Heritage Saddlery

Dear Matt,

I have picked up the saddle from Latvia and tried it on the riding pony it was intended for. It fits perfectly.
I realy liked the leather and the craftsmanship. The tint the leather has is very unusual and liked it a lot as well.

Summary - very happy with the saddle.

Thank you!!! A lot!!! And still looking forward to try a dressage saddle for myself. Just need to wait a little bit till my birthday to raise some funds. ))

Tamara. Russia.

09/04/2012

Heritage Saddlery

Comments for your page lovely. I hope you're well.

After a lot of issues and various saddle fitters for my D mare I'd lost all hope of getting that perfect show cut saddle. My mare was un rideable, bucking, bolting and rearing with ill fitting saddles which numerous professionals said fit her perfectly.
I asked Matt to come out and start again. After literally looking at my mare and the saddle I was trying to ride in he advised on the tree being too narrow for her. We measured her up and I said what I wanted and within 6 weeks I received the most beautiful saddle! Matt came back to fit it and watched us ride. We were both so much more comfortable and she relaxed as we used to.
I've now got three tailor made saddles from Matt at Heritage Saddlery, and I certainly won't be using anyone else. My horses are all different breeds and sizes and have their saddles made to fit them. Not the horse to fit the saddle! Amazing and stunning work!
Thank you Matt!

Comments for your page lovely. I hope you're well.

After a lot of issues and various saddle fitters for my D mare I'd lost all hope of getting that perfect show cut saddle. My mare was un rideable, bucking, bolting and rearing with ill fitting saddles which numerous professionals said fit her perfectly.

I asked Matt to come out and start again. After literally looking at my mare and the saddle I was trying to ride in he advised on the tree being too narrow for her. We measured her up and I said what I wanted and within 6 weeks I received the most beautiful saddle! Matt came back to fit it and watched us ride. We were both so much more comfortable and she relaxed as we used to.

I've now got three tailor made saddles from Matt at Heritage Saddlery, and I certainly won't be using anyone else. My horses are all different breeds and sizes and have their saddles made to fit them. Not the horse to fit the saddle! Amazing and stunning work!

Thank you Matt!

Heritage Saddlery

Hi Matt,

My saddle arrived today. I admit, I was a bit nervous about what it would look like, but I have to agree with the 99.99 percent of your customers... it's gorgeous!! I'm taking it to the barn tomorrow morning first thing to try it on my guy!

Thanks again. And I'll let you know how my horse likes the saddle! Myra, Arizona USA 31-07-15

Good morning Matt,

The saddle fits Ritz like a dream. So gorgeous!

P.S. I can't believe how quickly it arrived. It was faster getting here from England than some packages from here within Arizona!

Myra Tuggle.

08/15/2001

Heritage Saddlery

Hi Matt, so pleased with the saddle. When I ride in it I feel more balanced than I did in my previous saddle, and my leg stays more still than it did before! The leatherwork is absolutely gorgeous and I think it fits my mare and I perfectly. The seat is soo comfortable to ride in and jumping in it is a breeze! Whimsy looks very clever with this saddle on her back. It was my first time getting a brand new custom saddle and you provided so much help! We are going to a show at the end of May and can't wait to show it off :)

Lia Lorenzo

05/05/2015

Heritage Saddlery

Matt,
The saddle arrived and it's beautiful and perfect! Sidney loves it. The quality is really impressive and it fits our horse great.

Thank you! We are probably going to need a jumping saddle next year.

Bill Hyat (USA)

Heritage Saddlery

Matt, Thankyou so much for the custom made saddle that you made for me, this is
the second saddle ive had from you and the sevice and quality has been
outstanding everytime.

The fit, balance, comfort for me and my horses is
perfection and all done from a couple of photos really I cannot praise your
skills highly enough you really do all that you say on the tin so to
speak!!

my horses are all super wide cob types and difficult to fit and yet
you manage it everytime....thankyou thankyou... we went on to qualify for
horse of the year show wearing your saddle and so many people asked where
we got it from as the buffalo leather is so beautiful.

Very kindest regards,

Karen Faith, UK.

06/15/2014

Heritage Saddlery

Hi Matt

I had a lovely message from Rona Frame telling me she has got her Icelandic saddle,
she sounds pleased with it after a bit of getting used to sitting in it and
her horse "loved it".
I was a bit worried that even though I was so pleased with my saddle, it
might not be the same for someone else, saddle buying is such a nightmare,
so nice to get feedback from her.
Sounds like you have got another happy customer, she made some very positive
comments about you and your service :)

Kind regards

Kristin UK

Heritage Saddlery

Hi Matt, thank you so much!! I LOVE THE NEW SADDLE!!!!! SOOOOOOOOOOO COMFYEmoji
I got it on monday! It was -40 degree sooo i had to wait to try it! I just tryed today!! And i loveeeeeee it!! thank you sooo much!!!!!

thank again

Audrey Julien. Alouette QC, Canada

Heritage Saddlery

Hi Matt,
We're still very happy with
the saddle! I only regret that I didn't remember to order a dressage
girth from you, and had to buy one over here instead. Will get you
high-quality pictures when I can get someone to hold or bribe my horse.

"My Icelandic horse is very wide, barrel-shaped and has large shoulders,
which makes finding a fitting off-the-rack saddle more or less
impossible. Even the saddle brands that carry really wide saddles (for
example Frank Baines or L&R) couldn't fit my horse unless the saddle was
made to template. After having seen Matt's work and read lots of good
reviews on the web, I ordered a custom dressage saddle from Matt, and
sent photos and templates, as well as written info on my horse's back
and what kind of saddle I wanted.

The saddle arrived quickly; turnaround time was about a month, and it
fits my horse perfectly! Saddle balance, panel configuration, gullet
width, tree shape, flaps - everything is right for him, and - most
importantly - he seems happy with his saddle. I find the saddle easy to
sit centered in, and it doesn't force you into any position or lock your
legs like some saddles can do. Another good thing is that the saddle is
neat and short with no unnecessary bulk, which is important to us with
shorter-backed horses.

Leather and craftsmanship are of high quality and comparable to much
more expensive saddles.

I highly recommend Matt if you have a wide and/or difficult-to-fit horse
(or if you simply want a very nice saddle). He understands wide horses
really well and is very easy to communicate with.

Nina

10/30/2014

Heritage Saddlery

Hi Matt,

Just a quick message to say thank you very much for the saddle. It is really comfy and Paddy is doing well in it. Had a couple of hacks and a couple of schooling sessions and it has not moved at all. The suede seat is incredibly soft so I don`t need my seat saver any more !!!

Will be in touch after a month or so to see when you recommend a check. Everyone on the yard has remarked how smart Jackie and my saddles look !!!

Many thanks.

Fiona T (UK)

07/25/2016

Heritage Saddlery

Hi, Matt

The saddle arrived safe and sound tonight. Thank you. It is lovely

Thanks.

Fenella. Canada

04/12/2013

Heritage Saddlery

I have left sided cerebral palsy, so my balance isn't good. In the past saddles has always slipped to the right because I tend to put more weight on the right side. This saddle does not move, I am so impressed. I used to always loose my left stirrup, but not with this saddle. Really impressed that Matt Marlow was happy to create a new saddle to fit my requirements, I got the saddle I wanted and it is a perfect fit for my horse

Kristin Sørensen

06/30/2015

Heritage Saddlery

Hi Matt,

I've been meaning to contact you earlier sorry! I just wanted to leave fabulous feedback about my dressage saddle :)
The whole experience was an incredibly pleasant and easy one despite me being on the opposite side of the world!

The communication through emails was always prompt responses and the turnaround time from order to delivery was excellent.

The saddle is beautiful! I can’t begin to describe how incredibly happy I am with it.

The quality is outstanding and the workmanship second to none.

Thank you,

Luci James, Australia :)

Heritage Saddlery

Matt,

I’ll post some praises on your fb page, but wanted to let you know that I rode in my new saddle yesterday for the first time.

Had my saddle fitter that did the tracings out yesterday to check the fit of it on my new horse…as his back seems very similar to the horse it was made for but as he just turned 5, I know there’s a lot of changing going on. She is a former fitter/rep for County and was blown away by the quality and fit of both my Heritage saddles. In fact, she is a dressage rider and asked if when “they honeymoon is over” with this new saddle if I’d be willing to let her borrow to ride in and show her trainer…this is a professional fitter who owns a consignment saddle shop…she’s got a lot to choose from!

She thinks the fit of this one looks great on both horses. I have not yet ridden in it on the horse you made it for (going to an event with the baby Saturday and have focused all my time this week on riding him), but rode the baby in it this morning and it is fabulous. I could not be happier.

Thanks again! Will write more later and try to post pix to your fb page of the event this weekend.

Karen Czarick USA

Heritage Saddlery

Hi Matt,

I was wondering if you could let me know the width of the slots on your plaited browband, full size.

By the way, I bought a custom made ying yang working hunter saddle from you in 2010 which still fits perfectly and looks amazing. I'm proud to show it off still despite being used 5 days a week and shown in.

Lizzy

Heritage Saddlery

Hi Matt,

We have used the saddle for the first time at a show I really love it on him its just perfect for what we wanted! Have Attached Some Photos for you Kenda Park Chocolate Crackle & Isabelle Wells Leading Rein Pony & Rider of the Year 2011

Kellie Parish. Bayleaf stud, Tasmania, Australia.

02/11/2011

Heritage Saddlery

Hi Matt, Received the saddle today. Excellent fit for both horse and rider. High quality. Very pleased with purchase. My daughter loved it. Will purchase another in the spring.

Thanks again. Pleasure to work with you. I will recommend you and this option to others.

Greg Hinman. Auburn, New York

01/16/2015

Heritage Saddlery

Hi Matt,

Just wanted to let you know i got the bridle today super fast i know 9 days!! And it is stunning quality so so happy with it i cannot thank you enough for it.

i will be ordering all my bridles from you for the rest of the show team for next season as well.

Thank you so much again

kind regards

Kirsty, Australia

Heritage Saddlery

Hi Matt,

Thank you so much for my beautiful saddle which arrived safely on Friday. It looks very smart on her and fits us both really well. The LS design is perfect for my horse - she's moving more freely so happy horse and it's going to be such a help when getting her ready to get back out there to do some tests.

Best wishes,

Heather Pindar

08/20/2012

Heritage Saddlery

Hi Matthew, sorry this was a long time coming! Promised I would drop you a
line to thank you for our lovely saddle, Delighted with the quality and
fit.Fantastic soft, supple leather.Finally plumped for thin Thermatex
numnah, just right. Wish I had known about Heritage sooner. I would have
bought a saddle from you for my other youngster!

Many thanks and best regards,

Evelyn and The Boys

Heritage Saddlery

Hi Matt,

my saddle arrived a couple of days ago and I am over the moon with it. It fits both myself and the horse superbly and looks fantastic. Definitely recommend your service to anybody for any discipline. Will definitely be ordering from you again.

Kind regards Danielle James 18-06-15 Australia

Danielle James

08/06/2015

Heritage Saddlery

hi matt finally got round to letting you know we are more than delighted
with the saddle, we are training to go away to a 3 day event just now and
the difference it has made is brill. We had trouble with her not picking
up her fore legs properly and we were sure it was saddle problems as
lunging her bareback there was never a problem. It has taken her a little
while and it must be said us too to have confidence in the saddle but she
is improving in leaps and bounds and jumping with greater confidence every
outing now. it is beautifully made and comfy to sit in i will certainly be
back when i need a saddle again and wouldn't think twice about having one
custom made again it is the way to go, i was beggining to lose faith in all
saddle fitters until we got in touch with you nothing was a problem and my
worries were put at ease every time we spoke so all in all a very satisfied
cutomer who will, and has been recommending you to anyone looking for a
saddle thank you very much again and i will be in touch shortly as we will
need a reflock sometime soon

tara harvey

Heritage Saddlery

Hi Matt,

Alison just didn’t get enough time to phone you herself today but she wanted me to say thank you for sorting her saddle. We tried it on the Connemara last night, just in the stable and at first she starting biting her lead rope as usual. Then suddenly it stopped. We took it off, fitted it again, and no biting. Alison’s ridden in it today and it’s a perfect fit.
I have one happy horse and one even happier rider. She has a very rare genetic disorder which has affected most of the organs in her body. She’s totally blind and has quite severe muscular problems. The disorder causes hypertonia, which means her muscles are always short and tight. It’s difficult for her to sit up properly and her feet and legs become hard and painful. Today is the first time she’s been able to sit up – simply because the pommel supports her sufficiently. When she’d finished her ride she was excited because for the first time since 1994 her leg muscles were soft and relaxed and one of her comments was that today she actually has a neck and can raise her chin.

She actually compares the saddle to being somewhere between her old Ideal Jessica and the Albion K2 Genesis which physiotherapists advised us she needed. The little horse was just very happy to be able to perform 10 metre circles without any tension. We leave for National Championships tomorrow and number 1 item on the packing list was the saddle.
We’ve never had severe performance problems due to saddles, just niggles which are enough to cost marks with the high standard of competition. Hopefully those niggles have now gone and if today was anything at all to go by things can only improve.
We live in an area that’s not well endowed with saddlers or saddle fitters. Most people seem to struggle. I’ve actually posted on a local Facebook page with details of your services. One lady replied that you had made her two saddles and altered a few and the workmanship is first class. Hopefully we’ll see fewer people asking if anyone can advise a saddle fitter in the area and more people will turn to you.

Sue Corp

07/15/2015

Heritage Saddlery

Hi, I would recommend (and have done ) this saddle company to anybody
considering a new saddle. At last I can ride in comfort after a bad fall,
breaking hip, pelvis, spine and foot, all thanks to Matt,s excellent
saddle fitting taking into account my needs as well as my horse's. the
saddle is of excellent quality and in my opinion it would be very hard to
find a similar quality product and service. I also purchased some
brilliant soft rubber reins that should be a must for anybody with
arthritic hands. 10/10 rating.

Sharron Brown UK

Heritage Saddlery

Hi Matt,

I rode in my (LS) saddle today! It fits my horse like a glove. Amazing. I have never seen a saddle that molds to his shoulder so well. And it's VERY balanced; it probably helps that the saddle is balanced FOR MY HORSE! Even my friends with their $5000 saddles were impressed. :)

I just can't get over how balanced this saddle is. I saw even sweat marks after my ride - couldn't believe it...

With regards to the jump saddle...I am really torn! I have no doubt if I ordered from you the saddle will fit beautifully. I feel like I ought to ride in more jump saddles to better specify what I want, though. If I found a saddle that felt good to me...are you able to match it's design?

Thank you for your craftmanship and knowledge!

Rebecca P, USA

Heritage Saddlery

Hi Matt,

The saddle is going great! My sister got to ride in it the other day and she even thought it was super!

Thank you so much. My horse thinks it wonderful he can move freer.

Thanks again. Regards,

Liz.

01/14/2014

Heritage Saddlery

LinkedIn. Sven Karschies has sent you a message.Date: 10/31/2012

Subject: AW: Custom Made Saddles

Matt,

it is an honor for me to write you a recommendation.
Your work is fabulous and from very high quality.
The horses and riders enjoying by using your saddles.

Looking forward to do more business with you in the future. Best regards, Sven

Sven Karschies, Germany

10/31/2012

Heritage Saddlery

Hi Matt,

Received the bridle today, it's gorgeous!! Can see myself having to replace all mine now!

If you want to send me some of your business cards I will hand them out at the shows this season.

Thanks,

Karen dawson

Heritage Saddlery

Hi Matthew,

I rode in my custom Yin Yang saddle today and I LOVE IT! The seat is so comfortable and the leather and craftsmanship are amazing! Do you have a Heritage Saddlery saddle cover? I would love to advertise where I got my great saddle. I've got to tell you, I have been on the hunt for a saddle that fits me and my horse for over a year. I have tried at least 15 different saddles and even consulted with semi-custom saddlers, but to no avail. I think I have found a hidden gem and I am going to spread the word because your saddlery has been the only one to make a saddle work. Your customer service and responsiveness has been impeccable and I cannot rave enough about you! You have earned a client for life! Please feel free to use this in your testimonials and feel free to use me as a reference for customers, especially in the USA - we need to get more of your tack over here!

Kate Simmons, USA.

09/27/2011

Heritage Saddlery

Hi Matt,

The saddle is great! It fits really well. Just getting the rider used to it.

The quality is superb, I will be recommending your saddlery.

Regards,

Annette

09/25/2013

Heritage Saddlery

Hi Matt,

I took my horse up to Carolyn's today to get our new LS Jumping Saddle. It is
more than I ever dreamed of. The quality of workmanship is superb and best
of all Phoenix went so well in it. His shoulders were so free, far better
than any other saddle I have tried (and thats a fair few !). He jumped like
a stag, he looked so happy and I felt so safe. The design is absolutely
fantastic and I am so pleased. Thank you so much. I can't wait to go for a
massive hack tomorrow. ( maybe have a pub stop to celebrate !) I will
recommend you to all my friends in the riding club.

Thanks again.

Clare Barnes X

Heritage Saddlery

Hi , I Absolutely love my new saddle /bridle/girth and leathers , beautifully made and suites my pony so well , cant wait to get him and about showing , this is my 2nd saddle made by Heritage Bespoke Saddles and i will definitely be buying my tack from them again Thank You so much :)

Sam Davies

02/22/2017

Heritage Saddlery

I ordered the Cheshire dressage saddle for my hard to fit horse. It was
really easy to take the pictures and tracings to be able to get the right
fit for my horse. The saddle fit my horse very good and I haven't felt
her move that well in any other saddle. The seat is very comfortable. I'm
very happy with my saddle!

Andrea Straub, USA

10/09/2011

Heritage Saddlery

Hi Matt

I just wanted to share some photos of my new VSD saddle and Cesar that you made us.
I can not thank you enough!
Cesar Is a very happy boy, (I even got kisses the other day , it's been a long time since he has kissed me)
He is very relaxed through his back now ,even in trot. I just can't believe the difference in him willing to work now. He is even listening to me through my seat now and I am riding him bittless.

It really made me sad to think I had unknowingly hurt him when I purchased a flexi leather treed saddle. Thankfully I noticed sooner rather than later as he became dangerous in trot. He wasn't even as relaxed when I purchased a very expensive well made leather treeless saddle and the correct pad.

I just wish and I know my husband does too that we had known about you 4 years ago when I bought cesar as It would have saved us a lot of pain and money.

The workmanship and quality of the leather is outstanding. I am so proud and privileged to own one of your saddle. I even have it on display as I love it so much . I feel so lucky. You really have cheered me up Matt making a saddle that fits us both and makes him want to work with me instead of against as has often been the case. I feel like I am on cloud Nine!

I think the fact that you have managed to achieve a perfect fit for us without seeing either of us but by photos and tracings is amazing as we live in another country to you.

Thank you Matt for everything you have done for me and being patient while I had my moments of "Oh is it right"?. As it clearly is .

Thank you from the bottom of my heart.

kind regards

Michelle Gibson. France

06/26/2014

Heritage Saddlery

Hi Matt

Just wanted to say that I am still extremely pleased with my Endurance Saddle ;D

Oddviti ended up getting 4 weeks off due to having lost a shoe when I got back from holiday, so due to being rather lively, he has kindly put the saddle (and me) through further tests last weekend ;)
Testing included jumping up and down while I was attempting to get my right leg across the saddle while mounting. On the road testing included very sudden halts, sideways spook followed by halt. From walk to flat out gallop with no prior warning, side ways spook in walk followed by gallop. About 6 really bad stumbles with front legs, so I had no horse in front of me. Through all the testing saddle never moved and somehow I never lost a stirrup or moved away from that comfy deep seat. I do think the new leather front girth and the leather girth with elastic are helping to keep the saddle in place, so very pleased with them.

Kind regards,

Kristin Sorensen. Cheshire

01/14/2014

Heritage Saddlery

Hi Matt,

Belle and Poppy were at a show this weekend and borrowed my saddle...some other Gypsy Vanner owners took your name and pictures of my saddle on Belle and may be contacting you soon!! :)

Our local saddle fitter was at the barn and took a look at the fit for me (almost a year it's still perfect by the way). He said he had heard of you but hadn't seen your work--he was VERY excited to see your work and showed me all the points of what too look for in a well made saddle...needless to say your saddle was perfect in every way. In particular he loved the wide gullet, and the quality of the leather. He also took your information to pass on to his customers :)

Hilary W (USA)

Heritage Saddlery

Hi Matt,

Just thought I'd let you know that I had judy McArther out to check the fitting of your saddle... She recommended you to me and was responsible for saddle size and the traces.

Your saddle fits PERFECTLY and she had to make no changes! Thank you very much for such a easy purchase process and a great result...

Thanks again!

Rhian Brett (Aus)

Heritage Saddlery

Can I just tell you how delighted we are with the pony saddle you made for
our Welsh B mare. She moves so much better now with free shoulders and the
saddle fits perfectly. I don't even need to use the crupper strap now as the
saddle no longer creeps up her neck.

Thank you so much for your help with this lovely pony to make her more
comfortable while ridden

Kind regards

Jacquie Billington

Heritage Saddlery

RE: AMAZING SADDLE!

Hey Matt, it was 52 degrees here today, so i got to do some jumping in my awesome saddle! The calf and thigh blocks keep my leg in the perfect position, and I can't tell you what a difference the point and balance girth system has made. My old saddle used to pop up in the back, so when i would post, it would be popping up as I was going down, which was not only difficult for me, but probably very uncomfortable for Kimo. This saddle is just like riding bareback, but without the discomfort of the withers! I will be ready for the hunt bridle and bitless bridle within the next month, and also will need a matching breast collar. I'll let you know when. Can't wait to see the overall picture put together at a show with all your products!

Susan travis

01/10/2013

Heritage Saddlery

I have had my lovely dressage saddle nearly two months now and I am so thrilled with it.

The process of trying the different saddles you brought for me to try, to establish the pattern that

would fit my boy and be really comfy and put me in the right position was great.

My ex-racehorse, now competing at Medium is much more forward and the muscle development

behind the saddle is really good, he`s moving like he does when loose, obviously very happy.

The quality of the workmanship and leather used is just as good as a known "brand" I have bought

in the past.

Thank you so much.

Sue Davis

06/13/2012

Heritage Saddlery

Hi Matt,

Just letting you know the saddle has arrived, and it is great. We have tried it on the pony and it seems to fit perfectly, and will ride in it this weekend.

We look forward to receiving the bridle.

Regards,

Annette O'Connell

09/12/2013

Heritage Saddlery

Hi Matt.....you recently made a bespoke Marple WH saddle for my
arab......just to let you know it fits him perfectly and I'm really really
pleased with it. I wish I'd have known about you 18months ago...it would
have saved me time, money and stress trying to find a saddle to fit him.
I've only ridden him in it 3-4 times so far but he's like a totally
different horse- he's relaxed, striding out, stretching his neck.....and
most importantly no bucking or rushing. He's standing still to be mounted
and even waited for me to shorten my stirrups without trying to dash off
straight away. Plus it looks really smart- you never know, we might get it
together enough to be out showing in it this year...

Once again...many many thanks......

Jayne Robson and Azamour

Heritage Saddlery

Hi Matt,

I received my bridle and girth yesterday and absolutely love it! the leather is so soft and beautiful!

Overall I am very happy with this bridle and will most definitely will be recommending you to my friends and competitors.

Regards,

Tahnee Patterson

Heritage Saddlery

Hi Matt

The saddle has arrived and I have ridden in it twice already.

Just wanted to say thank you so very much it is absolutely beautiful and is the most comfy saddle I have ever sat on. It also sits perfectly on romeo.

Many Thanks

Victoria

Heritage Saddlery

Hi Matt,

Just a follow up to let you know that my saddle is still as beautiful as the day it arrived and Billy loves it. It has been admired by many and I have told everybody about it and where it came from.

I am active on pony dressage pages on facebook and often reply to queries from people wanting advice for the super wide short backed ponies we all love giving strong recommendations for a custom made saddle from yourself. Hopefully some of this has filtered through to some additional business for you.

I am slowly building my website and will soon update it with links to my favourite suppliers and products with photos and positive feedback....

Heritage Saddlery will be on top!

Nikki Thurston, Sovereign Acres, Australia.

Heritage Saddlery

Hello Matt,

I would just like to thank you for my beautiful saddle, it is the envy of the yard.

Many thanks

Anita Pearce (Bolton, Lanc's)

09/20/2011

Heritage Saddlery

Hi Matt,

Sorry not been in touch sooner.

Picked the saddle up from you then horse went lame that weekend.

Sat it on him and seemed ok but wanted to ride in it before I got in touch.

Anyhow, just a bruised sole so he’s back in action now. Rode in saddle this weekend.

Fits a treat – glad I took a chance on it, it really does fit him well, impressed you can do such a good job from a template!

Great stuff!

Sue Thompson

Heritage Saddlery

Hi again Matt ;) Just want to give a feedback on the saddle and the horses;) and we are very pleased. Especially the second horse has changed a lot. She had a lot of pain in the back. Something that has been MUCH better after treatment from the chiropractor and a new saddle;) She is much happier and not fully as rude as she was:P The horse it was designed to is also much better in his gaits and moves well;) So thanks a lot for a great saddles and good service we have got from you :))

Many greetings from Kine and 2 happy ponies Åpen munn

Regards Kine Soligard, Norway

Heritage Saddlery

Hello Matt,

The saddle arrived a couple days ago. It fits the horse and I brilliantly. Thank you so much!

Melody Wahburn. USA

06/12/2013

Heritage Saddlery

Hi Matt,
The Cheshire County saddle you made for me and my horse has been a great success. We did our own tracing under your guidance via photos and videos. The tracing was sent back to you and a bespoke saddle was carefully handmade and delivered to my door. The whole process was professional and efficient. We had our six month routine check today by a local saddle fitter. She was very impressed with the quality and fit of my saddle. It just needed a slight adjustment and a bit of flocking as my horse has changed shape over the months.
Thank you so much Matt for your expertise and craftsmanship. I highly recommend Heritage Saddlery for any one contemplating a bespoke saddle.

Regards, Jo Pocklington

Hi Matt,

The Cheshire County saddle you made for me and my horse has been a great success. We did our own tracing under your guidance via photos and videos. The tracing was sent back to you and a bespoke saddle was carefully handmade and delivered to my door. The whole process was professional and efficient. We had our six month routine check today by a local saddle fitter. She was very impressed with the quality and fit of my saddle. It just needed a slight adjustment and a bit of flocking as my horse has changed shape over the months.

Thank you so much Matt for your expertise and craftsmanship. I highly recommend Heritage Saddlery for any one contemplating a bespoke saddle.

Regards, Jo Pocklington

Heritage Saddlery

Hi Matt,

Just a quick email to say thank you for coming out to measure my Arab for his new dressage saddle. I would also like to thank you very much for the generosity you have shown me, as a returning customer.

I can't tell you how excited I am about the saddle. This will be my third Heritage bespoke saddle and I can say, hand on heart, that I would not wish to look for a better quality product or level of customer service.

Please feel free to use this email as a testimonial for your company.

Kind regards,

Helen

07/15/2014

Heritage Saddlery

Hi Matt,

our custom jump saddle arrived and once again we are extremely happy ! just love your work! I have no reason to buy here in Australia when I can get a made to measure beautiful handcrafted saddle from you for better value! Already thinking about our next order! More than happy to recommend your work to anyone!

Many Thanks,

Dionne (BellsHill ShowPonies) NSW Australia

02/10/2014

Heritage Saddlery

Hi Matt

So sorry not to email earlier, but just would like to say a huge thank you for the saddle.

It fits the pony perfectly, a lovely little saddle and my daughter finds it really comfortable.

Thank you again for all your help on this, I really appreciate it.

Pippa Nicol (UK)

03/02/2013

Heritage Saddlery

As I was in the same position as yourself, living in France and not being able to try before I bought a saddle. Matt asked me to email you to explains my experience when I bought a custom saddle after having an absolute disaster with a flexible leather treed saddle that had only been used for a short time.

I first contacted matt last year regarding a saddle but as money is tight I thought it best to go with an off the peg saddle that Was designed for flat/ short backed horses. It was the worst thing I did. It made my horse un rideable/ dangerous. At first we thought it was my boy being naughty as I have had 4 yrs of problems with him . I had an master saddler out to check the saddle/ it should never have been sold as an adult saddle. So after yet again months of saving I got back in touch with heritage saddles/ matt but of course had major concerns over the fit and comfort of the saddle as I don't have the money to keep on wasting buying saddles and had to get this right or my husband would have divorced me as I have in the past bought 6 other 2 nd hand saddles that just didn't fit him correctly.
Matt really did help me get the right saddle and helped me regarding taking a template over emails. and it fits my fjord perfectly and is very comfy . also the workmanship / quality if the saddle is amazing. Far superior to more expensive saddles that are available in France. We will be ordering another for our youngster very soon as matt did a sterling job on the fit quality cut etc. I'm only 5'1 and my fjord is 14" 2 and it is the correct fit for both if us.

If you would like photos anymore info please feel free to get in touch. I have never met matt but think him an honest helpful man who cares about helping people. As finding the right saddle meant everything as I had had 4 yrs of hell trying to find the right one/ bad behaviour and for the first time ever I can now canter my horse and now have my confidence back after all his bad behaviour.

Kind regards,

Michelle Gibson. France

Heritage Saddlery

Hi Matt,

Most humble apologies but I have been on holiday and then spent the last few weeks playing catch up.

The saddle is absolutely perfect, it has to be the most comfortable saddle I have ever sat on, you almost forget there is a saddle there when you are riding it is like riding bareback and it has certainly improved my posture (so my riding instructor says).

Cheyenne’s movement has improved tremendously now that his shoulder has been released from his old style saddle and we are both improving in leaps and bounds.

I cannot recommend you highly enough for your help and would without a second thought buy from you again. The quality and the finish of the saddle is excellent and a big thank you to your saddler, definitely money well spent.

I would without hesitation recommend anyone thinking in investing in a saddle try you first as I wish I had done this from the start, it would have saved me a fortune in the long run.

All the best for the future, many, many thanks

Wendy Penman

09/24/2012

Heritage Saddlery

Dear mattymarlow,

Hi Matt,

Thankyou very much for the custom made saddle you did for me! Ive had it a week now and both me and Madoc are really happy with it. He has started working in an outline beautifully, which he only did for very brief periods in his old saddle, so its a thumbs up from him for comfort! And from me for quality of the leather on the saddle, girth and leathers!!

Many Thanks, Zoe & Madoc

07/28/2011

Heritage Saddlery

Hey Matt,

I kept forgetting to email you!

Saddle fitter came out, and said saddle was perfect, she didn’t need to do anything with it, and she said you did everything she asked for, which I thought was great,

Its also beautiful to ride in, I just love it, So thanks so much for the great service,

Cheers, Despina. Australia

12/24/2014

Heritage Saddlery

Manufacturer: Heritage Custom Saddlery
Model: Custom Made dressage saddle
Category: Dressage Saddles

Purchase: I had no idea last November when I set out to find a proper fitting saddle for my Amish Warmblood that it would take six months of trial and error before I realized my only option was likely to be a custom saddle. I tried 11 different saddles from the "best" makers. I worked with three saddle fitters, two of whom were full of manure. I trained myself along the way to what features were good and what were not good. Somewhere around trial saddle #7 or #8 my stubborn streak kicked in. I can thank one of the saddle fitters for setting off my heap o' stubborn; she told me I should "get used to the back pain of a wide twist because the saddle fit the mare." Um...no. I knew we could do better. I set out on a mission to find a saddle that fit me AND the mare. One day while idly perusing saddle websites I came across a saddler in the UK who made stock and custom saddles. The guy had 3000+ transactions through his store on ebay and a PERFECT feedback score. I emailed him and he got back to me immediately. We talked and then I sent him my mare's wither tracings. He was used to the issues my mare presented; wide back and deepset lat muscle that every saddle I tried impeded. We discussed attributes that I knew worked and he suggested additional options that he knew would work. I appreciated his deep knowledge of horses and saddles so pulling the trigger on the saddle was a no brainer-- I ordered the saddle. He told me it would take six weeks and right on time, my new saddle arrived six weeks later. Punchline: WE LOVE OUR NEW SADDLE! The maiden voyage was marked by a whole lot of stretching and happy sighs (I think by both me and the mare). Not only did I find the best VALUE at $1700 (!) for a saddle, it's beautiful and comfortable for me and my mare. And did I mention it was $1700US?? Delivered to my farm in Columbus, Wisconsin? I tried saddles that ranged in price from $2200 to $4500. This one can compare with any of those saddles for design and quality, hands down. Most importantly, it fits us. I will use Matt Marlow at Heritage Bespoke Saddlery again. You cannot beat the quality at any price and it fits my mare like it was made for her, because it was. Heritage has been in business a century and Matt is second or third generation saddler. He knows horses and he knows saddles. Thank you, Matt.

Likes: The saddle is beautifully constructed of fine leather, and it's the most comfortable saddle I've ever sat my tush in.
Dislikes: I don't have any dislikes.
Quality: Excellent. Top Quality workmanship.

Summary: You cannot beat the quality at twice the price! Do yourself and your horse a favor; if you have a hard to fit horse get a custom saddle from Matt. Even if you have an easy to fit horse, buy your next saddle from Matt. You'll support a small shop with high quality workmanship.Summary: You cannot beat the quality at twice the price! Do yourself and your horse a favor; if you have a hard to fit horse get a custom saddle from Matt. Even if you have an easy to fit horse, buy your next saddle from Matt. You'll support a small shop with high quality workmanship.

One of the Reviews from www.horsetackreview.com

http://www.horsetackreview.com

Heritage Saddlery

Hi Matt,

Saddle has arrived!

Once the saddle was on you could see him thinking…..”It felt different”. His movement became freer again. He had started to shorten up in his front legs. He was “learning” to buck, but he is now moving much better. Thank you so very much!!! Regards,

Liz. Queensland Australia 4361.

01/12/2013

Heritage Saddlery

Hi Matt,

Saddle has arrived safe and sound and OMG is beautiful! I'm absolutely over the moon. weather permitting i will get some photo's of Titch in it and send them to you along with my 5* review for you to use on any of your advertising/selling pages :)

Did i say how amazed and pleased i was with the saddle? I'm in tears i'm so happy and i'm sure Titch will be thanking you too :D

Kindest regards and with immense gratitude.

Jannine Y x (UK)

Heritage Saddlery

Hi Matt,

I've tried out the saddle and it's wonderful. It sits beautifully on him and also accommodates my long legs. I'll never be buying an 'off the rack' saddle here again after riding in this saddle.

Thank-you so much. It's such a relief to finally have a saddle that fits.

Regards,

Rachael Ward. Lakeview Warmbloods. Australia.

05/22/2014

Heritage Saddlery

Hi matt, so they did deliver it......

It is fantastic!! So beautifully made. thank you.

We have had a little ride, tested it in the rain. I did treat it first and boy is it comfy and cesar is very happy. I will pop photos up and spread the word for you as you really do delivear, and deserve to be up there with the big boys.

The photos dont do it justice , it is far more beautiful in the flesh. I am so Happy !!

Thank you again matt from the bottom of my heart. This really has meant the world to me. xxx

Michelle Gibson, France

06/24/2014

Heritage Saddlery

Mr. Marlow,

My saddle arrived Saturday. I was so impressed with the leather and
workmanship, but feared it wouldn't fit; it looked narrow to me.

My fitter (who did the templates I sent you) was gracious enough to come out
yesterday to look at it and promptly put my fears to rest. She simply noted
that you "stuffed the heck out of it," which she was very pleased with,
saying that it would be easy to take out or move wool if needed...but it
doesn't look like we'll need to...after just a 15-minute ride this morning,
it sits on him fantastic...and it's so comfortable. And, I read others'
reviews of your saddles noting the "amazing balance" and your website's
touting of balance as well. I was skeptical, but no more! I cannot believe
how totally and instantaneously I felt in complete balance and complete
comfort. I would have gladly gone out and galloped a cross-country course
within just minutes of mounting up.

Ordering a saddle from overseas, of a brand I'd never seen (let alone ridden
in), nor having ever even spoken directly to an owner of one of your
saddles, I was more than a bit worried about taking the plunge. And, even
though your saddles are an incredible value, that was still a lot of money
for me to gamble with. Now I realize it was one of the best investments and
best values of any riding equipment I've ever purchased.

Now more than ever, I am very interested in spreading the word here; folks
need to know that such an affordable quality custom saddle option exists.
Let me know if you'd like to chat more about what I could do to help promote
your saddles.

My fitter said she'd gladly recommend your company as well...she was very
impressed at how exactly you followed her template...she said it couldn't
help but make her "look good."

Thank you so much for such great communication and for
providing such a quality product at a great value.

All the best

Karen Czarick (United States)

Heritage Saddlery

Hi Matt!

Just wanted to let you know that my beautiful custom made Cheshire Dressage arrived at my door today all the way in NSW Australia. It fits my pony very well, and you somehow managed to perfectly combine a 17" seat with panels to suit a very short pony back.

There are no custom saddle options in Australia for the price you offer and I am so pleased to have taken the risk I did when ordering from you. You were able to cater for my big bottom, short legs and my pony's short and broad back.

I would not hesitate to recommend your custom saddles to anyone.

Cheers,

Bec, Australia

09/13/2013

Heritage Saddlery

Dear Matt,

Never in a million years did I dream I would get to own such a spectacular saddle! It's beautiful, unbelievable quality, comfortable, and.....it fits!!! I am so glad I overcame my nervousness at ordering a saddle from a stranger half way around the world. Every once in a while, I make a great decision, and buying from you is one of the best ever, and definitely one I will repeat. I will never buy a stock saddle again. And oh, thank you so much for the plated reins! They are as exceptional as the saddle. I look forward to many years of doing business with you! Kimo and I are most grateful to have found you!

Susan Travis, WA, USA.

11/20/2012

Heritage Saddlery

Hi Matt! I am a student of Karen Czarick's in Ga. I purchased Meg Primm's jump saddle that you made for her...I LOVE it!! It is so comfortable and fit my new mare perfectly!! I had a local saddle fitter check it out and she was amazed at the quality for the price!! Did I mention how comfortable it is for me and my horse??

Thanks for making such an awesome saddle at an affordable price!!

Vickie Floyd, USA

Heritage Saddlery

Matt, I got the saddle today!! It's gorgeous! I just finished my first ride in it and it was sooo comfortable! I think whimsy liked it as well! My stirrup leathers don't match though lol. When I get a dressage saddle it will definitely be from you! Thanks so much! 18-04-15

Yay!! Every time I ride in it I love it more and more. I told my mom yesterday that I didn't think I could ever buy a different brand of saddle. Thank you!!

Lia

04/20/2015

Heritage Saddlery

Hi Matt

I've ridden in my saddle 3 times...it fits like a dream!! He's a different horse to ride, much more relaxed and happy :)

Thanks so much!!

Hilary Whitehead

Heritage Saddlery

Hello, Matt;

I hope this email finds you well. I want to let you know how delighted I am with my new saddle from you and your company. The customer service was outstanding, but more than that, the saddle is SUPERB. It is like sitting on my memory foam mattress....true bliss. My horse is very, very happy as well. Thank you for buttery soft, durable leather and quality craftsmanship. I am proud to tell everyone where my saddle is from and then guard it jealously - I don't share!!!!! Thanks again for your truly wonderful skill and product.
Best regards,

Diane Uczekaj Prescott AZ. USA.

10/23/2013

Heritage Saddlery

Matt, RE: Girth.....

It is brilliant thank you Matt. We competed on Sunday and qualified for Arena UK and POYS.

Thanks

Carolyn

Heritage Saddlery

Hi Matt,

I just wanted to say a very big thank you for the wonderful saddle that has just been delivered to us. I originally ordered a 16 inch working hunter saddle from you in November 2011, which was to my specification. You did at the time question me about requesting a 16 inch as you believed that a 15 inch would be the ideal size but you did as I requested (unfortuantely for me but it just goes to show you do your best for the customer) and yes you were right it was too big. I contacted you straight away and thought that I would have difficulty getting an exchange but you amazed me!. I sent the saddle back and 4 weeks later I have a brand new 15 inch working hunter that fits our Dartmoor like a glove. The workmanship is amazing and everyone has commented on what a lovely quality saddle it is.

Thank you again for being so easy to deal with.

Mircalla Mason

01/25/2012

Heritage Saddlery

About two years ago I purchased a custom made Cheshire saddle from Heritage Saddles for my very broad Thelwell look-alike pony. The process of fitting the saddle from the other side of the world was very simple-four digital photos and a tracing from a flexicurve pattern of my pony's back. Being able to select features for my saddle meant I didn't have to compromise and it was completely suitable for what I wanted to use it for. 6 weeks later the saddle arrived and it fitted my pony perfectly. It is great to ride in putting me in a balanced and stable position.

I loved this saddle so much I got another saddle made for my very-hard-to-fit Arabian. This time the basic design was a Cheshire but incorporated features from two other styles of saddle. Nothing was a problem and Matt kept in contact every step of the design process. Again 6 weeks later a perfectly fitting saddle arrived all the way from the UK.

Both saddles are used for general hacking and light jumping but because of the quality could still be used in showing and turnout classes.

I also purchased girths and stirrup leathers which were very good quality and competively priced.

If I was to buy a saddle off the rack for my pony I would have been stuck with a synthetic saddle that would have actually cost more. As for the Arabian I would still be looking for a saddle that would fit her properly.

I am happy to recommend Heritage Saddles as they produce a quality product, are reliable and very helpful.

Regards from New Zealand.

Lisa Zwarts

04/19/2013

Heritage Saddlery

Hi Matt, my testimonial: I can not thank you again for such a wonderful saddle. I just can’t stop smiling!................................

“I show hunter and equitation, hailing from the Midwest region of the United States. I am 6 foot tall and my partner is a 16.2 hand draft mix. I have NEVER ridden in a saddle that fit either one of us properly. I researched all the top end and middle line name-brand saddles out there, adoring some of the high-end saddles that were frankly not in my budget. During my research I came across the name of Mr. Marlow and Heritage Saddles several times on blog sites. The reviews of his saddles were tremendously positive, and people reported preferring his saddles over the high-end ones they previously rode in.

I decided to take a gamble and against the advise of ALL my friends and trainers, I took the chance on a small English bespoke company no one in my region had ever heard from: I am so very pleased to report I am glad I did not take their advise and went with my research. My new saddle arrived three days ago and I have already put many hours into it. Right out of the box, the leather was soft with a broke-in feel. Mr. Marlow worked with me to design a completely bespoke saddle that fits both my horse and me to a tee! He took suggestions from me of what features from what saddles I liked, as well as what I didn’t like, and after many emails of telling him what I hoped to gain in my saddle, let him design one that is everything I ever dreamed of!! It is beautiful in appearance, it is soft and well padded, generous knee and thigh guards, as well as a deep seat hold me in my saddle perfectly and allow me to keep my legs in proper position, even when my horse is spooking at gremlins outside of the arena. His LS design offers my horse freedom in the shoulders he did not have even in our draft-tree Stubben and Corbette. It truly offers every feature I liked in saddles 3+ times the cost of mine. I stayed in budget, and husband is happy about that. He even worked with me get my new treasure shipped back to the States – I received it THREE days after he sent it off!

I have never been able to give such a glowing and positive feedback on a product! I highly recommend Mr. Marlow and Heritage Saddlery. The quality, craftsmanship and value can NOT be beat. I hope to get pictures at our next show and can’t wait to see how the improved fit will ‘up our game’ in the show ring. If I ever find the need for another saddle, it will definitely be another Heritage.”

Michelle Smith, Orion, IL

05/19/2014

Heritage Saddlery

Annabel Francis. Erunda, South Australia

04/11/2013

Heritage Saddlery

Hi Matt,

I`m loving my new saddle, it`s really settled well and my boy`s going much better. His trot is getting bigger and bigger, a bit of a challenge!

Luckily my shoulder's recovered and we've had 4 dry days out of the last 5...

Thanks very much, Yours

Sue Tangley

Heritage Saddlery

Hello Matt!

So received my saddle today and........... It is AMAZING!!! So perfect and a great fit!!!

Everyone at my barn is drooling over it so I am raving about how great and reasonable your saddles are- hoping to send some business your way!!
Thank you so much~

Jen Osborne (USA)

03/13/2012

Heritage Saddlery

Hi Matt

Just wanted to let you know that I am absolutely delighted with Maddie's saddle. It is so comfortable for me and i'm sure Maddie feels the same. I have had loads of comments from the other liveries who agree that the quality and finish is second to none. Even the yard owner with all her years of experience has agreed that it is a superbly made saddle at a very reasonable price.
We are hoping to buy our second horse soon and will not hesitate to ask for your service again

Many thanks

Jill (Bedfordshire)

Heritage Saddlery

Hi Matt

Rode in my saddle today. Fits like a glove. Its beautiful thank you. Saddle flap length is perfect! Phew

Can't believe how soft the overall leather and padding is.

So very happy and my horse seems very comfortable.

I am super happy, Incredible workmanship and attention to detail.

Is there somewhere I can post a review for other potential customers to read? I have 2 friends intending to order saddles from you in the very near future and I'm sure they'll be as happy as I am.

Kind regards,

Jen Watkins AUSTRALIA

Heritage Saddlery

Rode my young horse, Moogatti, in my two custom saddles from Heritage Bespoke Saddles & The Custom Made English Saddle Company, and he won the USEA New Event Horse Division at the FEH/YEH/NEH competition at Cedar Ridge. Thanks, Matt!

Karen Czarick, USA.

https://www.facebook.com/photo.php?fbid=10204485894177157&set=o.247065405360088&type=1&theater

Heritage Saddlery

Matty,
You knew I was very happy with the saddles, they are so comfortable, and
the grippy leather is superb, and my friend in Bendigo just showed me their
new one from you, and it is beautiful for their leading rein classes and
tiny rider and turnout classes.
Still the same perfect workmanship and attention to detail as always.
I show my two saddles to everyone and explain the little different things
you did for me, at my request, and everyone says "What a great Idea! Why
hasn't anyone else thought of that" I just answer, because Matty works
'with' his customers, and you get a perfect result!! Sitting here trying to think of what I need next:).
Thank you for such a perfect fit on both saddles, for both of us (me and the horses) funny that you only needed photos of the horses back and not my ....side :)
Thanks Matt for being so good, I have had a terrible few years but have just
done my first show again today after so long, so here's hoping for some more.

Thankyou once again,

Trudy (Australia)

09/09/2011

Heritage Saddlery

OMG !!! Matt its BEAUTIFUL !! Thank you so much ! Patty rode in it straight out of the box and its so soft ! He said it feels like Pops lazy boy chair ... and its probably as old and wrinkly and soft as Pop ! Lol
I'm so jealous he's a lucky kid
Thank you again

Dionne xx NSW AUSTRALIA

11/21/2012

Heritage Saddlery

Hi Matt,

Was about to drop you a line. Saddle arrived two weeks ago but I thought I would test it out thoroughly before giving you any feedback.
It fits like a glove and I have an excellent feel for the horse underneath me. Will keep you up to date on how that goes. The knee rolls and the general cut are good and the buffalo looks and feels great. Twist is right for me, too. Nice job, mate.

So far so good; I'm very happy with your work. Thanks for a job well done.

Hanif Merican (Kuala Lumpur, Malaysia)

11/23/2011

Heritage Saddlery

Hi Matt,
Just wanted to let you know that the Yin-Yang MKII (LS) made to measure jumping
saddle is everything that you promised it would be. After seven years of
trying to find a saddle that would fit both my beloved horse - Punch and
myself, I will admit I was sceptical. I had been told so often by saddlers
that it was asking the impossible due to my length of leg, I am six foot
tall and my horses big shoulders and extremely-wide withers. I must have
tried every make of saddle you can think of, even made to measure saddles
which fitted Punch, but were too straight cut to be comfortable and safe
for me. I had nowhere for my long legs to go so my knees stuck over the
knee rolls, or over the edge of the saddle. Not good on a horse as sharp
as mine! However, at last we have the perfect saddle. What a fantastic
idea the Yin-Yang saddle is - the ideal solution! Already Punch is happier
being saddled up and he strides out confidently while I at last have a
comfortable ride. I have a lovely soft seat AND room for my very long
legs! I am also so much more confident as I have knee rolls where they
should be! We are off for a good gallop along the beach next week - with
one of my friends -yippee!!
I just wish I had known of you sooner. I would have saved myself a fortune
in saddles that didn't fit, despite being told that they did! I may also
have saved myself a good few falls due to lack of knee rolls! Still they
do say that all good things come to those who wait!! I would recommend
this saddle to anyone who has problems finding a saddle to fit. It really
does do what it promises and costs no more than other quality saddles. It
really does fit both horse AND rider, because that is what it is designed
to do. Other saddles may claim to be made-to-measure, but as I have
discovered the basic saddle size and shape remains the same. After years
in uncomfortable saddles I feel jusified in saying that the rider's comfort
and safety are also important. In the past I have always had to sacrifice
that- but thankfully no longer! I can now enjoy riding knowing that both of
us are thoroughly enjoying ourselves.
Cheers Matt

From Ruth and Punch, Wirral

07/10/2011

Heritage Saddlery

Hello Matt,

I wanted to say thank you so much for the last saddle I ordered. I've had it 12 months now and it's absolutely perfect for me and my hard to fit pony. My saddler Judy McArthur checked it out again last week and she said she's super impressed with the quality and the fit.

Secondly I have just bought a new horse and am considering ordering another saddle from you made to measure for him.

Rachael Ward
VIC Australia

Rachael Ward

05/22/2015

Heritage Saddlery

Hello Matt,

Just touching base. Sorry for delay it’s been a hectic few weeks away in UK.

So the saddle is mega I love it!!!! And you will be pleased to hear that it secured the best dressage score in the novice section at BE Skipton at the weekend which was 21.5!! Here is a video of the test

https://www.youtube.com/watch?v=gMVmJ4RmtMQ

here is us in action at BE Catton horse trials the week before.

https://www.youtube.com/watch?v=a01Qwgs-NdQ

Unfortunately no placing as I have had major issues in the show jumping but I am working hard now to iron those out before we are back in the UK in July!!

If you want to share this videos on your site im happy with that or if you need anything from me please advise!

Cheers, Hazel

06/30/2015

Heritage Saddlery

Hi Matt, I wanted to give the saddle some time to break in, get accustomed to it, etc etc before I reviewed it so it could be a genuine impression. So here's the outcome:

Review of Custom made "County Show" Saddle

It's great! My horse is moving better, really better! Even in the heat of summer when he's a slug. My position is better and if we get a leaper or a bad spot jumping I seem to stay more centered than I used to.

The leather quality & work is excellent, I have zero complaints.

The color is most excellent. I have no idea how you got an exact match to my leather by photograph's only, but it looks great.

Our saddle fitter here has looked at my saddle as well as Shannon's saddle. She is very impressed. In fact, she says she is not sure how you do it for the price!

I will be happy to refer anyone I know considering a new saddle in the U.S. in the future

Best, Chloe Ota. USA.