Testimonials

Hi Matthew, sorry this was a long time coming! Promised I would drop you a
line to thank you for our lovely saddle, Delighted with the quality and
fit.Fantastic soft, supple leather.Finally plumped for thin Thermatex
numnah, just right. Wish I had known about Heritage sooner. I would have
bought a saddle from you for my other youngster!

Many thanks and best regards,

Manufacturer: Heritage Custom Saddlery
Model: Custom Made dressage saddle
Category: Dressage Saddles

Purchase: I had no idea last November when I set out to find a proper fitting saddle for my Amish Warmblood that it would take six months of trial and error before I realized my only option was likely to be a custom saddle. I tried 11 different saddles from the "best" makers. I worked with three saddle fitters, two of whom were full of manure. I trained myself along the way to what features were good and what were not good. Somewhere around trial saddle #7 or #8 my stubborn streak kicked in. I can thank one of the saddle fitters for setting off my heap o' stubborn; she told me I should "get used to the back pain of a wide twist because the saddle fit the mare." Um...no. I knew we could do better. I set out on a mission to find a saddle that fit me AND the mare. One day while idly perusing saddle websites I came across a saddler in the UK who made stock and custom saddles. The guy had 3000+ transactions through his store on ebay and a PERFECT feedback score. I emailed him and he got back to me immediately. We talked and then I sent him my mare's wither tracings. He was used to the issues my mare presented; wide back and deepset lat muscle that every saddle I tried impeded. We discussed attributes that I knew worked and he suggested additional options that he knew would work. I appreciated his deep knowledge of horses and saddles so pulling the trigger on the saddle was a no brainer-- I ordered the saddle. He told me it would take six weeks and right on time, my new saddle arrived six weeks later. Punchline: WE LOVE OUR NEW SADDLE! The maiden voyage was marked by a whole lot of stretching and happy sighs (I think by both me and the mare). Not only did I find the best VALUE at $1700 (!) for a saddle, it's beautiful and comfortable for me and my mare. And did I mention it was $1700US?? Delivered to my farm in Columbus, Wisconsin? I tried saddles that ranged in price from $2200 to $4500. This one can compare with any of those saddles for design and quality, hands down. Most importantly, it fits us. I will use Matt Marlow at Heritage Bespoke Saddlery again. You cannot beat the quality at any price and it fits my mare like it was made for her, because it was. Heritage has been in business a century and Matt is second or third generation saddler. He knows horses and he knows saddles. Thank you, Matt.

Likes: The saddle is beautifully constructed of fine leather, and it's the most comfortable saddle I've ever sat my tush in.
Dislikes: I don't have any dislikes.
Quality: Excellent. Top Quality workmanship.

Summary: You cannot beat the quality at twice the price! Do yourself and your horse a favor; if you have a hard to fit horse get a custom saddle from Matt. Even if you have an easy to fit horse, buy your next saddle from Matt. You'll support a small shop with high quality workmanship.Summary: You cannot beat the quality at twice the price! Do yourself and your horse a favor; if you have a hard to fit horse get a custom saddle from Matt. Even if you have an easy to fit horse, buy your next saddle from Matt. You'll support a small shop with high quality workmanship.

Hi Matt,



Saddle has arrived quickly and fits him like a dream. Such a lovely saddle and very comfy-thank you very much

Hi Matt,





Just wanted to let you know i got the bridle today super fast i know 9 days!! And it is stunning quality so so happy with it i cannot thank you enough for it.

i will be ordering all my bridles from you for the rest of the show team for next season as well.



Thank you so much again

kind regards

Hi Matt

The saddle has arrived and I have ridden in it twice already.

Just wanted to say thank you so very much it is absolutely beautiful and is the most comfy saddle I have ever sat on. It also sits perfectly on romeo.

Many Thanks

Dear mattymarlow,

Hi Matt,
I have received my headcollar, purchased on eBay, today and feel I must write to say thank you very much for a wonderful product, I went to a large saddlers last weekend and saw they had John Whitaker headcollars in leather for sale. I wondered if mine was going to be as nice, and when it arrived I can honestly say it was 10 times better! It is such good quality, I am really pleased. I will be ordering a made to measure bridle from you for my youngster along with his first saddle. Thanks again for a brilliant service xx

Hi Matt,

I've had four rides now in the saddle and it's been fantastic. You can use this on your website if you like:



"I struggled for months to find a proper fitting saddle and came across Heritage Saddlery's ad on ebay. The feedback was positive so I decided to try going custom and I'm glad I did. The quality, workmanship and Matt's communication (not to mention saddle making skills) are second to none. My wide shouldered mare is very happy and so am I. Not only did the saddle fit but it's the most comfortable saddle I've ever ridden in and that includes saddles from the "best" known names. Matt and Heritage deserve to be among the best and I would not hesitate to have him make me a saddle in the future. "



The photos attached are of a clinic I did last week. It was terribly windy and the mare is skittish in the wind but she held herself together for an hour. At least the saddle worked even if the wind was impeding our work!


Also, I shared photos of the saddle and my feedback with Cordia Pearson, the master saddle fitter from Minnesota.

Cheers and a thousand thanks!

Matt,

Thanks very much for the saddle. Its lovely and very comfortable!

You have been great in terms of communication with me, when I was worried about the fitting and really explained to me what I needed to do to take my template.



I can't thank you enough for the lovely saddle and all the reassurance!

Hi Matt

Just wanted to let you know that I am absolutely delighted with Maddie's saddle. It is so comfortable for me and i'm sure Maddie feels the same. I have had loads of comments from the other liveries who agree that the quality and finish is second to none. Even the yard owner with all her years of experience has agreed that it is a superbly made saddle at a very reasonable price.
We are hoping to buy our second horse soon and will not hesitate to ask for your service again

Many thanks

Hi again Matt 😉 Just want to give a feedback on the saddle and the horses;) and we are very pleased. Especially the second horse has changed a lot. She had a lot of pain in the back. Something that has been MUCH better after treatment from the chiropractor and a new saddle;) She is much happier and not fully as rude as she was:P The horse it was designed to is also much better in his gaits and moves well;) So thanks a lot for a great saddles and good service we have got from you :))



Many greetings from Kine and 2 happy ponies Åpen munn

Hi Matt,



Belle and Poppy were at a show this weekend and borrowed my saddle...some other Gypsy Vanner owners took your name and pictures of my saddle on Belle and may be contacting you soon!! 🙂



Our local saddle fitter was at the barn and took a look at the fit for me (almost a year it's still perfect by the way). He said he had heard of you but hadn't seen your work--he was VERY excited to see your work and showed me all the points of what too look for in a well made saddle...needless to say your saddle was perfect in every way. In particular he loved the wide gullet, and the quality of the leather. He also took your information to pass on to his customers 🙂

Hi Matt,



I`m loving my new saddle, it`s really settled well and my boy`s going much better. His trot is getting bigger and bigger, a bit of a challenge!



Luckily my shoulder's recovered and we've had 4 dry days out of the last 5...



Thanks very much, Yours

Mr. Marlow,



My saddle arrived Saturday. I was so impressed with the leather and
workmanship, but feared it wouldn't fit; it looked narrow to me.


My fitter (who did the templates I sent you) was gracious enough to come out
yesterday to look at it and promptly put my fears to rest. She simply noted
that you "stuffed the heck out of it," which she was very pleased with,
saying that it would be easy to take out or move wool if needed...but it
doesn't look like we'll need to...after just a 15-minute ride this morning,
it sits on him fantastic...and it's so comfortable. And, I read others'
reviews of your saddles noting the "amazing balance" and your website's
touting of balance as well. I was skeptical, but no more! I cannot believe
how totally and instantaneously I felt in complete balance and complete
comfort. I would have gladly gone out and galloped a cross-country course
within just minutes of mounting up.

Ordering a saddle from overseas, of a brand I'd never seen (let alone ridden
in), nor having ever even spoken directly to an owner of one of your
saddles, I was more than a bit worried about taking the plunge. And, even
though your saddles are an incredible value, that was still a lot of money
for me to gamble with. Now I realize it was one of the best investments and
best values of any riding equipment I've ever purchased.

Now more than ever, I am very interested in spreading the word here; folks
need to know that such an affordable quality custom saddle option exists.
Let me know if you'd like to chat more about what I could do to help promote
your saddles.

My fitter said she'd gladly recommend your company as well...she was very
impressed at how exactly you followed her template...she said it couldn't
help but make her "look good."

Thank you so much for such great communication and for
providing such a quality product at a great value.




All the best

Hi Matt,

I've been meaning to contact you earlier sorry! I just wanted to leave fabulous feedback about my dressage saddle 🙂
The whole experience was an incredibly pleasant and easy one despite me being on the opposite side of the world!

The communication through emails was always prompt responses and the turnaround time from order to delivery was excellent.

The saddle is beautiful! I can’t begin to describe how incredibly happy I am with it.

The quality is outstanding and the workmanship second to none.

Thank you,

Hi Matt,

I received my bridle and girth yesterday and absolutely love it! the leather is so soft and beautiful!

Overall I am very happy with this bridle and will most definitely will be recommending you to my friends and competitors.

Regards,