Testimonials

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Testimonial
 

Heritage Saddlery 5 out of 5 based on 9 ratings. 9 user reviews.
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Heritage Saddlery
07/28/2011
Dear mattymarlow,

Hi Matt,


Thankyou very much for the custom made saddle you did for me! Ive had it a week now and both me and Madoc are really happy with it. He has started working in an outline beautifully, which he only did for very brief periods in his old saddle, so its a thumbs up from him for comfort! And from me for quality of the leather on the saddle, girth and leathers!!
Heritage Saddlery
09/09/2011
Matty,
You knew I was very happy with the saddles, they are so comfortable, and
the grippy leather is superb, and my friend in Bendigo just showed me their
new one from you, and it is beautiful for their leading rein classes and
tiny rider and turnout classes.
Still the same perfect workmanship and attention to detail as always.
I show my two saddles to everyone and explain the little different things
you did for me, at my request, and everyone says "What a great Idea! Why
hasn't anyone else thought of that" I just answer, because Matty works
'with' his customers, and you get a perfect result!! Sitting here trying to think of what I need next:).
Thank you for such a perfect fit on both saddles, for both of us (me and the horses) funny that you only needed photos of the horses back and not my ....side 🙂
Thanks Matt for being so good, I have had a terrible few years but have just
done my first show again today after so long, so here's hoping for some more.

Thankyou once again,
Heritage Saddlery
09/20/2011
Hello Matt,

I would just like to thank you for my beautiful saddle, it is the envy of the yard.

Many thanks
Heritage Saddlery
09/27/2011
Hi Matthew,



I rode in my custom Yin Yang saddle today and I LOVE IT! The seat is so comfortable and the leather and craftsmanship are amazing! Do you have a Heritage Saddlery saddle cover? I would love to advertise where I got my great saddle. I've got to tell you, I have been on the hunt for a saddle that fits me and my horse for over a year. I have tried at least 15 different saddles and even consulted with semi-custom saddlers, but to no avail. I think I have found a hidden gem and I am going to spread the word because your saddlery has been the only one to make a saddle work. Your customer service and responsiveness has been impeccable and I cannot rave enough about you! You have earned a client for life! Please feel free to use this in your testimonials and feel free to use me as a reference for customers, especially in the USA - we need to get more of your tack over here!
Heritage Saddlery
10/09/2011
I ordered the Cheshire dressage saddle for my hard to fit horse. It was
really easy to take the pictures and tracings to be able to get the right
fit for my horse. The saddle fit my horse very good and I haven't felt
her move that well in any other saddle. The seat is very comfortable. I'm
very happy with my saddle!
Heritage Saddlery
11/23/2011
Hi Matt,

Was about to drop you a line. Saddle arrived two weeks ago but I thought I would test it out thoroughly before giving you any feedback.
It fits like a glove and I have an excellent feel for the horse underneath me. Will keep you up to date on how that goes. The knee rolls and the general cut are good and the buffalo looks and feels great. Twist is right for me, too. Nice job, mate.

So far so good; I'm very happy with your work. Thanks for a job well done.
Heritage Saddlery
12/08/2011
Hi Matt, just wanted to let you know how we're getting on with the new saddle.



Firstly, it's the comfiest saddle ever! And I've had sooo many comments about what a nice saddle it is, and lots of people asking where I got it from! Nicky stands still to be tacked up now, unlike before where he used to back into a corner whenever he heard a saddle coming, and fidget around while I tacked him up.

He used to shake his head when i'd walk him to the mounting block.. not now 🙂 and he stands perfectly still for me to get on and tighten the girth - totally different from before when he would shoot forwards. He's still slightly cold backed he just humps his back and swishes his tail for a few steps but its still only early days and I expected him to be after the problems with his last saddles.



As you know his last back person was very impressed with the quality of the saddle and with the fit.



All in all, a very happy horse and a very happy customer, Thanks 🙂
Heritage Saddlery
01/25/2012
Hi Matt,

I just wanted to say a very big thank you for the wonderful saddle that has just been delivered to us. I originally ordered a 16 inch working hunter saddle from you in November 2011, which was to my specification. You did at the time question me about requesting a 16 inch as you believed that a 15 inch would be the ideal size but you did as I requested (unfortuantely for me but it just goes to show you do your best for the customer) and yes you were right it was too big. I contacted you straight away and thought that I would have difficulty getting an exchange but you amazed me!. I sent the saddle back and 4 weeks later I have a brand new 15 inch working hunter that fits our Dartmoor like a glove. The workmanship is amazing and everyone has commented on what a lovely quality saddle it is.

Thank you again for being so easy to deal with.
Heritage Saddlery
03/04/2012
Hi Matt
Sorry I haven't responded earlier we received the saddle and bridle and are delighted with the quality. I have bridles from Jeffries, fylde and stubben and the leather and stitching and design of your bridles are equally as good but at a much more affordable price. I will certainly recommend you to any friends looking to purchase tack and we will certainly be buying from you again. Thank you once again for your excellent service
Regards
Heritage Saddlery
03/13/2012
Hello Matt!

So received my saddle today and........... It is AMAZING!!! So perfect and a great fit!!!

Everyone at my barn is drooling over it so I am raving about how great and reasonable your saddles are- hoping to send some business your way!!
Thank you so much~
Heritage Saddlery
06/13/2012
I have had my lovely dressage saddle nearly two months now and I am so thrilled with it.

The process of trying the different saddles you brought for me to try, to establish the pattern that

would fit my boy and be really comfy and put me in the right position was great.

My ex-racehorse, now competing at Medium is much more forward and the muscle development

behind the saddle is really good, he`s moving like he does when loose, obviously very happy.

The quality of the workmanship and leather used is just as good as a known "brand" I have bought

in the past.



Thank you so much.
Heritage Saddlery
06/15/2012
Hi Matt,

The saddle just arrived and it's beautiful! I shall give it a ride this afternoon and send on the report!



Til soon,
Heritage Saddlery
06/16/2012
Hi Matt,



I got in a short ride today to test out the saddle. That is THE most comfortable saddle I've ever sat in.

The mare seems to like it too, she was stretching down and was relaxed, two great signs.

I will be out of town for two days but back to schooling on Monday so will send more info. So far so good!
Heritage Saddlery
07/16/2012
Hi Matt

Thank you, I got the saddle Friday and have tried it all weekend. It fits my horse fantastically, he moves much looser and all in all it’s a beautifully made saddle. I do love the saddle, the leather is exquisite as is the workmanship
Heritage Saddlery
07/18/2012
Hi Matt

i just wanted to say thank you very much for the fantastic Custom Made Bridle. It's very well made & it's a great fit, the 2inch nose band looks amazing on my horse so much so that we won our very first ridden hunter class!

You were very easy to get in touch with & quick to get back to me, i will be telling everyone you provide a fantastic service. Thanks again.
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