Testimonials

About two years ago I purchased a custom made Cheshire saddle from Heritage Saddles for my very broad Thelwell look-alike pony. The process of fitting the saddle from the other side of the world was very simple-four digital photos and a tracing from a flexicurve pattern of my pony's back. Being able to select features for my saddle meant I didn't have to compromise and it was completely suitable for what I wanted to use it for. 6 weeks later the saddle arrived and it fitted my pony perfectly. It is great to ride in putting me in a balanced and stable position.

I loved this saddle so much I got another saddle made for my very-hard-to-fit Arabian. This time the basic design was a Cheshire but incorporated features from two other styles of saddle. Nothing was a problem and Matt kept in contact every step of the design process. Again 6 weeks later a perfectly fitting saddle arrived all the way from the UK.

Both saddles are used for general hacking and light jumping but because of the quality could still be used in showing and turnout classes.

I also purchased girths and stirrup leathers which were very good quality and competively priced.

If I was to buy a saddle off the rack for my pony I would have been stuck with a synthetic saddle that would have actually cost more. As for the Arabian I would still be looking for a saddle that would fit her properly.

I am happy to recommend Heritage Saddles as they produce a quality product, are reliable and very helpful.

Regards from New Zealand.

Hello Matt,

The saddle arrived a couple days ago. It fits the horse and I brilliantly. Thank you so much!

Hi Matt,

Just letting you know the saddle has arrived, and it is great. We have tried it on the pony and it seems to fit perfectly, and will ride in it this weekend.

We look forward to receiving the bridle.

Regards,

Hi Matt!

Just wanted to let you know that my beautiful custom made Cheshire Dressage arrived at my door today all the way in NSW Australia. It fits my pony very well, and you somehow managed to perfectly combine a 17" seat with panels to suit a very short pony back.

There are no custom saddle options in Australia for the price you offer and I am so pleased to have taken the risk I did when ordering from you. You were able to cater for my big bottom, short legs and my pony's short and broad back.

I would not hesitate to recommend your custom saddles to anyone.

Cheers,

Hi Matt,

The saddle is great! It fits really well. Just getting the rider used to it.

The quality is superb, I will be recommending your saddlery.

Regards,

Hi Matt,

Got my saddle and rode it this weekend. Could not be more pleased! The saddle is so beautiful. The seat is extremely comfortable and my horse Cosmo seems to be very comfortable as well. I wanted to be sure to email you and thank you for your expert craftsmanship, this is one of the best investments I've been able to make for my horse and I. Any other saddle was simply not making the grade, he was never quite as relaxed as he is in your saddle. Immediately, he dropped his head and rounded out. I cannot thank you enough! Your name will definitely be going to any of my friends who are in the market for well crafted, quality tack.Hi Matt,



Got my saddle and rode it this weekend. Could not be more pleased! The saddle is so beautiful. The seat is extremely comfortable and my horse Cosmo seems to be very comfortable as well. I wanted to be sure to email you and thank you for your expert craftsmanship, this is one of the best investments I've been able to make for my horse and I. Any other saddle was simply not making the grade, he was never quite as relaxed as he is in your saddle. Immediately, he dropped his head and rounded out. I cannot thank you enough! Your name will definitely be going to any of my friends who are in the market for well crafted, quality tack.

Hello, Matt;

I hope this email finds you well. I want to let you know how delighted I am with my new saddle from you and your company. The customer service was outstanding, but more than that, the saddle is SUPERB. It is like sitting on my memory foam mattress....true bliss. My horse is very, very happy as well. Thank you for buttery soft, durable leather and quality craftsmanship. I am proud to tell everyone where my saddle is from and then guard it jealously - I don't share!!!!! Thanks again for your truly wonderful skill and product.
Best regards,

Hi Matt

Just wanted to say that I am still extremely pleased with my Endurance Saddle ;D

Oddviti ended up getting 4 weeks off due to having lost a shoe when I got back from holiday, so due to being rather lively, he has kindly put the saddle (and me) through further tests last weekend 😉
Testing included jumping up and down while I was attempting to get my right leg across the saddle while mounting. On the road testing included very sudden halts, sideways spook followed by halt. From walk to flat out gallop with no prior warning, side ways spook in walk followed by gallop. About 6 really bad stumbles with front legs, so I had no horse in front of me. Through all the testing saddle never moved and somehow I never lost a stirrup or moved away from that comfy deep seat. I do think the new leather front girth and the leather girth with elastic are helping to keep the saddle in place, so very pleased with them.

Kind regards,

Hi Matt,

The saddle is going great! My sister got to ride in it the other day and she even thought it was super!

Thank you so much. My horse thinks it wonderful he can move freer.

Thanks again. Regards,

Hi Matt,

Sorry for the delay in getting back to you but I’ve have only had a couple of chances to ride in my saddle since I got it.

In short I absolutely love it, fits my horse beautifully (have attached a pic, sorry it’s on a saddleblanket, I only thought to take it at the last minute), and I don’t know how you make those seats so comfortable, it feels like you are sitting on a cloud. The saddle does not move on her and I can even go down a slope now without having to zig zag so that the saddle doesn’t end up on her neck, lovely even panel marks, and her back has remained soft and supple. I am glad I got the narrow twist, the first couple of times I rode it felt a little wide for the first 10 minutes but after that I didn’t notice it (that’s what you get when a narrow person riding a wide horse), now I don’t feel it at all, and I have noticed that it is so much easier to dismount from, I used to get heavily pushed in the groin by the pommel of my old saddle when dismounting.

I am so grateful I found you and made the decision to get you to make my saddle, I will never buy another saddle any other way. How you make something that fits so beautifully from a few photos and a couple of measurements is a testament to your skill and expertise and the finished product is a display of your fine craftsmanship. Thank you again,

Hi Matt,

our custom jump saddle arrived and once again we are extremely happy ! just love your work! I have no reason to buy here in Australia when I can get a made to measure beautiful handcrafted saddle from you for better value! Already thinking about our next order! More than happy to recommend your work to anyone!

Many Thanks,

Hi Matt @ The Heritage Saddle Hospital,

Just a quick note to thank you so much for making such a fantastic job of widening my saddle. It is now a perfect fit and has saved me a fortune not having to purchase a new one.

My feedback - sorry for delay!!!

I ordered 2 x made to measure VSD Working Hunter Yin-Yang saddles and I couldn't me more happy with them! After years of struggling with getting saddles to fit, to have one that is a perfect fit first time and every time - let alone have two of them, is brilliant!! The quality and craftmanship is second to none and the saddle is very comfy to ride in. I won't hesitate to order another when my next youngster is broken in as I will not settle for second best again!

Hey Matt

Just to let you know Patrick "christened" his new Jump saddle the other day with a FIRST in the Junior and a FIRST in open !! WOOHOO!!

Not only does it look fantastic, he says it feels awesome to ride in AND its LUCKY!!!

Hi Matt, my testimonial: I can not thank you again for such a wonderful saddle. I just can’t stop smiling!................................

“I show hunter and equitation, hailing from the Midwest region of the United States. I am 6 foot tall and my partner is a 16.2 hand draft mix. I have NEVER ridden in a saddle that fit either one of us properly. I researched all the top end and middle line name-brand saddles out there, adoring some of the high-end saddles that were frankly not in my budget. During my research I came across the name of Mr. Marlow and Heritage Saddles several times on blog sites. The reviews of his saddles were tremendously positive, and people reported preferring his saddles over the high-end ones they previously rode in.


I decided to take a gamble and against the advise of ALL my friends and trainers, I took the chance on a small English bespoke company no one in my region had ever heard from: I am so very pleased to report I am glad I did not take their advise and went with my research. My new saddle arrived three days ago and I have already put many hours into it. Right out of the box, the leather was soft with a broke-in feel. Mr. Marlow worked with me to design a completely bespoke saddle that fits both my horse and me to a tee! He took suggestions from me of what features from what saddles I liked, as well as what I didn’t like, and after many emails of telling him what I hoped to gain in my saddle, let him design one that is everything I ever dreamed of!! It is beautiful in appearance, it is soft and well padded, generous knee and thigh guards, as well as a deep seat hold me in my saddle perfectly and allow me to keep my legs in proper position, even when my horse is spooking at gremlins outside of the arena. His LS design offers my horse freedom in the shoulders he did not have even in our draft-tree Stubben and Corbette. It truly offers every feature I liked in saddles 3+ times the cost of mine. I stayed in budget, and husband is happy about that. He even worked with me get my new treasure shipped back to the States – I received it THREE days after he sent it off!

I have never been able to give such a glowing and positive feedback on a product! I highly recommend Mr. Marlow and Heritage Saddlery. The quality, craftsmanship and value can NOT be beat. I hope to get pictures at our next show and can’t wait to see how the improved fit will ‘up our game’ in the show ring. If I ever find the need for another saddle, it will definitely be another Heritage.”